Workforce office website:
Step 1: Revoke Access from an Existing User
1. Log in to the Motivity Workforce office website.
2. Click the Personnel tab on the left-hand navigation menu.
3. Select the name of the user whose access you want to revoke.
4. In the top right of the Mobile Device Management section, click Actions.
5. Select Revoke Mobile App Access. (Note: Do not delete the user record. Revoking access frees up the licence while preserving their historical job reports.)
6. (Optional) If the person has left, edit their details to set an employment end date or check Hide on Calendar so they no longer appear on the schedule view.
Step 2: Grant Access to an Existing User
If a person is already in your Personnel list without mobile app access, you can enable it by following these steps:
1. In the Personnel section, click the name of the individual you wish to grant access to.
2. Click the green button labelled "Allow this person to use the Mobile Workforce app".
3. When prompted, enter a numeric Mobile PIN (typically 4–6 digits).
4. Save the details