Motivity supports three payment methods. Read on for more details, and drop us a message in the in-app chat if you have any questions.
Pay by Direct Debit
Direct Debit is the recommended way to pay for Motivity. Payments are collected automatically each month via GoCardless, a trusted third-party payment provider. Once set up, no manual action is needed on your end each billing period.
To set up Direct Debit:
Get a link to setup the payment method from us
Tap Add a payment method
Select the Direct Debit tab
Tap Pay with GoCardless and follow the authorisation steps
By completing the GoCardless authorisation, you give Appstation Ltd a mandate to automatically collect your monthly subscription fee from your bank account.
Have in mind that it may take a few days after setup before your first Direct Debit payment is collected. You will receive a confirmation once the mandate is active.
Pay by Credit Card
Credit card payments are processed immediately and your card is stored securely for automatic monthly charges.
To add a credit card:
Get a link to setup the payment method from us
Tap Add a payment method
Select the Credit card tab
Fill in your card details and tap Save
By adding a card, you authorise Appstation Ltd to save this payment method and automatically charge it for your subscription each billing period.
Pay by Wire Transfer
Some customers pay by wire transfer (invoice). Invoices are emailed to your registered billing address on the 1st of each month, in advance for that month's service.
Have in mind that wire transfers require manual processing and may take longer to clear. Where possible, Direct Debit or credit card is preferred to avoid payment delays.
If you need to arrange wire transfer payments, contact us via the in-app chat and the team will assist you.